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Vinnie did a great job AND WE WOULD DEFINITELY USE HIM AGAIN
They did a very through job in a fast & efficient manner
Vinny was very professional when I spoke to him before I decided to use him. He gave me a price range as an estimate which he honored. He suggested I have the carpets cleaned on a sunny day and even checked the weather report for me. He also suggested a morning appointment so that there would be plenty of time for the carpet to dry.
Vinny called the night before he was due to come to my home to confirm the time he would get there. He called again when he was 15 minutes away from my house. Upon arrival, he explained the different products that he could use, the prices for each, and even had me check out the scent of the cleaner before using it. I decided to use "green" products and have the rugs sprayed to prevent allergens from affecting me.
My carpets, including stains, are now very clean. He actually showed me the water as he poured it from the rug cleaning machine and a lot of soil was removed.
Throughout the whole process he was polite and pleasant. The professional manner in which he performed his work made me feel confident that the job would be done well. I would use his service again.
Vincent the owner operator was most punctual calling the night before and 20 minutes prior to his arrival.
He went out of his way to explain what he would do and the cost was what he estimated over the phone, no hidden charges. He went out of his way to clean by hand where the carpet meets the wood work and took
his time to remove any stains. I will welcome Vincent back in the future with no reservations. He also gave me a complimentary bottle of stain remover.